You have a story. We have storytellers.


You build your organization, we build your reputation. Public relations is typecast for the “spin,” but we’re known for the way we help keep awareness, education and trust always revolving around you. Our team is practiced in the art of storytelling, message crafting, media engagement and internal communications – from clients of every size and decades of solidified relationships. We’re ready to be your eyes, ears and megaphones.

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Building reporter relationships and news coverage that strengthen your story.

Promoting an effective engagement strategy that aligns and inspires your workforce and internal stakeholders.

Connecting business leaders, residents and customers to your work at the local and grassroots levels.

Engaging and partnering with key leaders that drive your message to their broader networks.

Developing valuable and relevant assets with the power to educate, inform, inspire and incite action.

Empowering your spokespeople to deliver key messages, avoid pitfalls and excel in any interview environment.

Positioning you as an authority on the trends, topics and answers that matter to your key audiences.

Helping organizations of all sizes to document and articulate their message with clarity and consistency.

Drafting talking points and speeches that get the right message across, at the right cadence, in any public forum.

Assessing and disseminating information that protects against challenges to brand reputation.

Our Public Relations process

19 Ideas Services
19 ideas public relations process


A well-developed message is only successful when it’s well placed; your organization doesn’t need to be the loudest voice, but it should be a strong one. We work to develop your fundamental strategy – what to say, how to say it, when to say it and who to connect with along the way. This mix of smart engagement and earned media isn’t an option for a successful organization, it’s necessary for your reputability and credibility.

We’ll put you where you need to be.

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When do you need to think about your PR strategy?

It’s never too early. If you’re only considering efforts for what’s known ahead, you may already be behind. Planning for known milestones and the “what if” can save time, money and reputation assessments beyond any dollar amount.

When is it time to call us? When you’re ready for the right kind of organizational exposure that will keep your stakeholders, staff and peers aligned and on board.


Trust is earned and your reputation affects your bottom line. Fostering internal and external trust builds strong understanding, connections, and engagement that is meaningful and measurable. A good PR strategy can ensure both short- and long-term effects that grow and evolve with your brand.

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Here’s how.

You take the first step toward building a better, smarter relationship with your public relations and communications.

And then you start a project with us.

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32C Essex Street
Buffalo, NY 14213

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