Brand Manager

The Brand Manager will:

• Support development of customized, integrated client marketing and communications strategies to achieve a client’s desired outcomes and business goals.
• Review and approve retainer- and project-based work.
• Work across all agency departments to ensure viability, consistency and accuracy for work executions.
• Enforce and monitor key performance indicators (KPIs) that connect to clients’ success.
• Lead and ensure timely campaign execution and reporting.
• Manage and contribute to client proposal development for new and existing business, working closely with Senior Brand Strategist and/or company leadership for reviews and approvals.
• Regularly meet and lead discussions with clients and internal project teams.
• Interface with clients for strategy meetings, calls, and planning and reporting sessions.
• Analyze and monitor competitive landscape and industry trends to help determine forward-looking marketing and communications strategy for our clients.
• Continuously monitor industry trends and competitive services and products in the marketplace.
• Develop and manage content development across marketing and communications functions, such as media materials, digital media and print collateral.
• Ensure team adherence to budgets and timelines for all client and agency projects.
• Organize product launches and promotional events, as needed.
• Coordinate with Senior Brand Strategist for updates on client account status, forecasting, challenges and opportunities.
• Regularly communicate progress of initiatives to clients and internal stakeholders (e.g., Senior Brand Strategist, Communications Director).
• Serve as primary contact for internal client project team for facilitating a campaign’s successful movement from concept to completion.
• Serve as primary contact for internal client project team to ensure client objectives are consistently met, and issues are swiftly addressed.
• Execute strategic imperatives, plan and metrics approved by Senior Brand Strategist and Communications Director.
• Lead coordination with vendors and distributors, as needed.
• All other duties as assigned.

• Minimum 3 to 5 years of experience in brand management, client/account service, or serving within a marketing and communications role.
• Proven experience within the marketing and communications field, as well as and holistic marketing strategy development.
• Bachelor’s degree with a concentration in marketing, communications, or directly related field is preferred.
• Strong comfort with multi-tasking, managing budgets, and understanding project timelines.
• Experience with problem solving and issues management.
• Excellent written and verbal skills.
• Strong attention to detail.
• Strong research and analytical skills.
• Ability to integrate digital thinking with traditional media and other communications channels – a true 360-degree strategist.
• A balance of art and science, with the ability to think creatively and support with measurement and insights.
• Knowledge of, and interest to continually learn, industry best practices.
• Customer service experience to handle clients and customers from different industries and backgrounds.
• Passion for marketing and communications strategy, a love for collaboration, an ingrained curiosity to learn, and an aptitude to multitask, execute, and problem solve.
• Proficient with Microsoft Office Suite.

Physical requirements of the job are typical of an office environment.

Working conditions of the job are typical of an office environment.